LCS – Asset Life cycle services
Asset life cycle services
Life Cycle Services (LCS) is to secure operations, condition, reliability of your assets and in case of deviations strive for availability and fast response in spare parts. Act2Vision LCS is based on four elements:
- Customer Care (CC)– a responsive organization to satisfy and support customers’ assets requests.
- Asset Information Management (AIM) – a sound information system to manage and control assets lifecycle.
- Maintenance, Repair, Overhaul (MRO) – a reliable support system to support operations and life time extension system.
- Total Cost of Ownership (TCO) – a sound performance and financial decision support system.
Customer Care
Customer Care (CC) is the process of taking care of client’s requests including ease of contact, acceptance and logging, responding and solving. As part of the sales organization, we secure responsibility of sales and clients acquisition to operations, which is the greater part in the asset life cycle.
- Service Desk, Customer Contact Center
- Request and handling protocols
- Service windows
Asset information Management
Asset information Management (AIM) is the process of asset identification, bring asset into service, operations, inspection, maintenance & Repair Overhaul (modification) and De-commissioning (second life for installations, closing the loop for components and raw materials).
- Identification: business case, scope, identify (supplier / age / designed expectations, manuals, log), risk assessment & user requirements, and set up the information system.
- Inspection: condition and performance against design specifications.
- Operation: use of asset, performance, utilization
- De-commissioning: sustainability, re-use of parts, components, fluids, materials.
Act2Vision builds, or refreshes your current AIM. We secure data entry from mistakes to keep your asset information system in control. We improve information on availability and reliability of the assets, your business depends on.
Maintenance, Repair, Overhaul
Maintenance, Repair, Overhaul (MRO) is the process of set up and execute maintenance programs, monitor wear patterns and deviations and maximize asset availability. These processes include:
- Maintenance routine: Risk, Inspection, Repair (preventive or destructive strategy)
- Definition and Planning of MRO tasks and activities
- System performance monitoring (design specs).
- Spare parts and Inventory management
- Spare parts services and responsiveness
- Spare parts logistics (procurement, warehousing, transportation).
Act2Vision builds, or refreshes your current MRO. We develop and implement MRO programs and strive for reliability, availability and lifetime extension of your assets.
Total Cost of Ownership
Total Cost of Ownership is the process of defining Assets lifecycles in its early or present stage to support decisions on acquisition, modification and de-commissioning. These processes include:
- Identification of cost drivers per category (acquisition, operations, MRO, downtime)
- Costs of decommissioning
- History log data analyses, on performance
- Asset Importance, risk management, User orientation
- Asset Services required, Asset provider orientation
